Refund Policy

At Vortexz, we strive to ensure that every product you receive meets your expectations. If your item or its packaging remains in its original condition as delivered, you are eligible for a full refund within 90 days of the purchase date.

To initiate a refund, please contact our customer support with your order details. Once your return is received and inspected, we will process the refund promptly to your original payment method. Please note that return shipping costs are the responsibility of the customer, unless otherwise stated.

Refunds are intended to provide peace of mind and confidence in shopping with Vortexz. We recommend carefully inspecting your items upon receipt and contacting us immediately if there are any issues, so that your return and refund can be handled quickly and efficiently.